Rocket Money now requires its $15-a-month Premium+ membership for new bill-negotiation requests, ending the option to pay a percentage of savings without that subscription. The change took effect November 2. There is no added success fee for a new request submitted under Premium+, but the membership itself costs money even if a negotiation produces no savings.
The September 24 transition notice and current terms distinguish new requests from work already underway. An upgrade does not erase the fee attached to an existing negotiation or payment plan.
Compare the subscription with the old fee
Previously, the negotiation charge was a user-selected 35% to 60% of the first year's savings. Rocket Money's fee explainer says the fee applied only after a successful negotiation. That older arrangement made the bill depend on the result.
Premium+ costs $15 per month plus tax. Keeping it for 12 months costs $180 before tax. These examples assume the stated first-year savings were achieved. They compare costs and do not predict a negotiation result.
| First-year bill savings | Old fee at 35% | Old fee at 60% | Twelve months of Premium+ |
|---|---|---|---|
| $120 | $42 | $72 | $180 |
| $300 | $105 | $180 | $180 |
| $600 | $210 | $360 | $180 |
A full year's membership would exceed the entire $120 saving in the first example. At $600 in savings, its $180 price is below either end of the old fee range. The comparison changes if you subscribe for fewer months or use other included features.
The duration of the discount matters, too. Rocket Money's savings-process guide says discounts can last different lengths of time and some savings are one-time credits. Compare the actual provider offer with the subscription payments you expect to make.
Already paying for Premium?
Rocket Money's pricing guide lists Premium at $7 to $14 monthly, subject to change, and Premium+ at $15. For someone already paying those Premium rates, the upgrade adds $1 to $8 a month before tax, or $12 to $96 over 12 months.
Use your actual current charge for that calculation. Comparing the entire $180 subscription with a service you already partly pay for can overstate the added cost. Conversely, a free-plan customer would be taking on the whole Premium+ price.
In a review updated June 2, The Penny Hoarder identified the negotiation fee as a weakness and said the free version could suit people who mainly wanted spending awareness and were willing to cancel services themselves. That review describes the earlier pricing arrangement, before today's cutover.
Pending requests and scheduled renegotiations
Existing negotiations finish under their current agreements. Any agreed fee still applies if the request succeeds, including when the customer upgrades while it is in progress.
Automatic renegotiations through TrueProtect are ending. The transition page uses November 1 in one passage and November 2 in another; the terms give November 2. Both describe the service as ended by today's cutover. A previously scheduled renegotiation should not be treated as a request that will automatically run.
The transition notice allows one negotiation in progress at a time. After it finishes, a member can request another. Some generic help text still describes multiple submissions and success fees, so those older descriptions do not consistently reflect the new arrangement.
Submitting a new request
Rocket Money's submission guide lists internet and phone, cable and satellite television, home security and satellite radio among eligible services. It specifies app version 17.0.0 or later and Premium+ membership. Members start under Ways To Save, then Lower Bills, and provide account information or a billing statement.
After a successful negotiation, the company says savings typically appear within one or two billing cycles. Its terms allow a negotiation request to be canceled before completion. Separately, downgrading Premium+ takes effect at the end of the current billing cycle, with access continuing until then.
