Medline says it received reports of seven deaths and 35 serious injuries associated with fire and entrapment hazards involving its recalled beds and accessories as of Nov. 8. In a notice posted by the Food and Drug Administration on Friday, the company told patients and caregivers to contact the equipment provider or distributor that supplied their bed to find out whether they qualify for a repair, replacement or refund.
The new tally is up from two deaths and 16 serious injuries reported as of Oct. 20 in the FDA's earlier alert. The recall, which began Oct. 14, covers all Medline-brand beds and related rails, mattresses and accessories distributed in the U.S. and Canada between 2011 and 2026.
What to do with a recalled bed
Medline says to unplug the bed now. If you need power to adjust the bed while repositioning a patient, plug it directly into an outlet for that adjustment and unplug it afterward. Keep extension cords out of the setup, and have a second person help with moving or using the bed whenever possible. Medline says the beds may remain in use under those instructions until they are repaired or replaced.
The company says certain items bought in the past five years may qualify for repair, replacement or a full or partial refund. Contact the provider or distributor that supplied the equipment. If you bought directly from Medline, call 800-950-0128 and choose option 7. Medline says it will start distributing new customer guides with product identification and repair information. Leave repairs and modifications to the company's authorized process.
