People affected by the CUSO Financial Services data incident have until Monday, Nov. 16, to submit a claim in a proposed $1.75 million settlement. The settlement administrator says the deadline applies to online claims and to the postmark on mailed forms. The official notice explains who can file and how to choose among cash payments and credit monitoring.
The case concerns a security incident at a third-party service provider between Dec. 19, 2023, and Jan. 19, 2024. CUSO disclosed it in October 2024. CUSO denies the lawsuit’s allegations, and the court has made no ruling on their merits. In the court-approved notice, the nationwide class includes people whose personal information was stored in CUSO’s systems during that period and was affected by the incident. The proposed agreement puts that group at about 76,251 people. Being a customer of a credit union, on its own, does not make someone eligible for this settlement.
Which benefit fits your claim
People seeking reimbursement can claim up to $5,000 in eligible losses. Those costs must be unreimbursed and fairly traceable to the incident, and the claimant must provide documentation. The administrator’s FAQ lists eligible examples such as costs tied to identity fraud, extra credit monitoring or credit report fees. Some related expenses, including postage and notary charges, can also qualify. Save documentation that shows what you paid and what the expense was for.
Claimants can also request a share of the money left over after other payments and costs. The cap for this option is $599. You can request this share without documenting expenses, including if you also ask to be reimbursed for a specific loss. The amount depends on how many claims the administrator approves and how much is left after credit monitoring, reimbursements, California payments, and legal and administration costs. The $1.75 million figure is the full settlement fund. It includes those expenses and does not establish the amount any one person will receive.
People in the California subclass can also request a payment of up to $100. The administrator requires proof of California residence on Dec. 19, 2023, for that option. Any eligible class member can elect two years of credit monitoring covering all three major bureaus. The notice says people who accepted monitoring that CUSO offered in October 2024 can still choose the separate two-year service through this settlement.
Where to file by Monday
If you received the mailed notice, use the claim number and PIN printed on it to open the online form through the settlement administrator. The form asks which benefits you want. Include the documentation for any claim that requires it. The administrator can ask for more information, and missing a deadline to supply it can invalidate a claim. If you cannot locate your notice or are unsure whether you are covered, the administrator lists 866-356-5835 for questions.
You can also download the claim form and mail it and the required documentation to CUSO Data Settlement, c/o Analytics Consulting LLC, PO Box 2010, Chanhassen, MN 55317-2010. The form must be postmarked by Monday, Nov. 16. If you are mailing close to the deadline, check the postmark with a postal clerk and keep a copy of what you send.
When the court will decide
The deadline to opt out or object was Oct. 1. The California Superior Court in Tulare County is scheduled to hold a final approval hearing on Feb. 18, 2027. The court has yet to give final approval. If it approves the settlement, any appeals and the time needed to process claims can delay payment. Class members who did not opt out generally release the covered claims if the settlement becomes final, even if they do not file for money. The administrator’s case documents include the full notice and agreement.
